iMessage is a great messaging app for anyone who’s embedded too deep down into Apple interfaces, and the best part is it’s free. Apple users can send messages and multimedia contents to any other Apple user, and iMessage doesn’t only stop at conversations between iPhones and iPads, instead the messages could be sent and received on Macintosh computers as well. However, iMessage tends to malfunction very often than any other messaging platform and it is mostly caused by network issues. The symptoms are quite simple – not being able to communicate through iMessage.
Unfortunately, there’s no specific pinpointed fix that works for all iMessage not working cases, so the user would have to go through some trial and error methods. These methods have proven to be effective on iOS 8 and iOS 9 so far.
Check Network to Fix iMessage Not Working on iPhone error
Most of the iMessage communication issues are caused by a malfunctioning internet connection – either the Wi-Fi or the mobile data. iMessage prefers Wi-Fi, but it works on mobile data as well. If the iMessage app on your iOS 8 or iOS 9 device doesn’t seem to work, check whether you have active internet connectivity. Check the router whether any port or DNS blocking service is activated on it. If you are using mobile data, check with the mobile company to know whether they are blocking iMessage. If you are using proxy servers, maybe you need to turn them off.
Turn iMessage Off and Turn it On again
Well, this is just to fool the iOS on your iPhone. Turning off iMessage and turning it back on works at times without any good reason. However, to turn the iMessage feature off you need to go to Settings and locate Messages. Inside the Messages option, find iMessage and toggle the green switch to Off, the switch would turn grey and indicating the Off position. Wait for a while before turning it On again; the user will need the username and password credentials.
iMessage Send and Receive
Inside the Settings app, there are few options for under Send and Receive settings. To proceed with these options, tap Settings and go to Messages. Tap on the Send & Receive button, it will bring a new screen where your phone numbers and Apple IDs associated with these numbers will be shown. There should at least be one number associated with your current Apple ID to be able to use iMessage on your iOS 9 based iPhone.
Consult an Apple Customer Center
The problem might be a silly issue, but fiddling with the handset without knowing details on the trouble could result in more issues. If your iPhone is still covered under the official warranty, you can get the phone fixed for no charge, and preferably in no time. However, even if the phone is out of warranty and got no other hardware problems, Apple would fix it for free. Alternately, your cellphone service provider can resolve the network issues as well.
Conclusion: iMessage not working on iPhone happens to be a common issue, iPhone users shouldn’t worry because in almost every case this message goes away after the diagnostics we have mentioned above.